Refund policy

At Snuggle Up Co., we strive to provide high-quality, personalized gifts that bring joy and emtion to every occasion. Please review our policies below:

Inspection and Issues

Please inspect your order upon reception and contact us within 48 hours if the item is defective, damaged or if you receive the wrong item. We aim to resolve any issues promptly.

You can contact us by filling out CONTACT US Form on our website or by sending us an email at info@snuggleupco.com. Please include your order number in your correspondence.

Returns

Due to the handmade and personalized nature of our products, all sales are final and we do not accept returns. However, you can always contact us for any questions or concerns at info@snuggleupco.com.

Refunds

As we do not accept returns, refunds are not available. However, if there is an issue with your order, such as receiving a defective or incorrect item, please contact us immediately so we can address the problem.

Thank you for understanding our policies. We are committed to ensuring your satisfaction with every purchase from Snuggle Up Co.

For any questions or concerns, please reach out to us at info@snuggleupco.com.

 

xoxo

-S.